Privacy Policy

1. Information We Collect

2. How We Use Your Information

We use your information to:

• Process orders and payments securely
• Communicate about orders, shipping, and account updates
• Provide customer support and resolve issues
• Improve our website and shopping experience
• Send marketing communications (with your consent)
• Comply with legal obligations and prevent fraud

3. Information Sharing

We share your information only as necessary:

• Service Providers: Payment processing (Stripe), email delivery (SendGrid), shipping partners
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, sale, or acquisition

We never sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures:

• SSL encryption for all data transmission
• Secure payment processing via PCI-compliant providers
• Regular security audits and updates
• Access controls and employee training

5. Your Rights (GDPR & CCPA)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Export your data in a readable format
• Objection: Opt out of certain data processing

To exercise these rights, contact us at hello@outlander.com

6. Cookies

We use cookies to enhance your experience. See our Cookie Policy for detailed information about cookies we use and how to manage them.

7. Data Retention

We retain your information:

• Account information: Until account deletion
• Order information: 7 years for tax and legal purposes
• Marketing data: Until you unsubscribe
• Analytics data: Anonymized after 26 months

8. International Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure adequate protection through appropriate safeguards and compliance with applicable data protection laws.

9. Children's Privacy

Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If we discover such information, we will delete it promptly.

10. Changes to Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated date. Significant changes will be communicated via email.

11. Contact Information